Refund Policy

This Refund Policy applies to the Resumelyn Career Switch Pass (the "Pass").

1. One-time payment, no subscription

The Pass is a single payment that gives you 30 days of access from the moment of payment. It is not a subscription and it does not renew automatically. We will never charge you again unless you buy a new Pass yourself.

2. Immediate access and the 14-day cancellation right

The Pass is a digital service that starts immediately after payment. During checkout (Stripe), you confirm that you want your access to start now and you accept that, once access begins, you lose your right to cancel within 14 days (UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, regulation 37, and equivalent rules in other countries).

3. Refunds

Once your access has started, there is no automatic refund. Refunds are granted manually, at Resumelyn's discretion and case by case. To ask for one, email hello@resumelyn.com from the address of your account and explain the reason.

Nothing in this policy limits your mandatory legal rights, for example if the service is defective or not as described.

4. No guarantee of results

Resumelyn does not guarantee interviews, job offers or any other job search outcome.

5. Payment errors

If you were charged twice or by mistake, contact us right away at hello@resumelyn.com and we will correct it.